The Department recognised an imperative to understand the digital economy,
how digital is disrupting traditional models and creating opportunities for business large and small.
Silverstone Edge was engaged to co-design, develop and facilitate digital capability workshops for EL and APS level participants.
Our aim was to increase digital awareness and capability across AusIndustry in the context of the services it provides, through:
Understanding the digital economy, how digital is disrupting traditional models and creating opportunities
The government’s digital transformation agenda: “focussed on changing the way government interacts with, and provides services to, users; aimed at driving reform of policies and processes that stand in the way of transformation”
Improving understanding of the digital transformation agenda, and its application for reform of government services.
Our approach for researching and designing the one-day learning workshop was as follows:
Initial briefing, outline of objectives and learning outcomes with Executive sponsor and Steering group
Discovery through existing research, surveys and interviews
User research in the form of focus groups/workshops (conducted in Canberra and Melbourne)
Develop detailed structure and content for one day Learning Workshop based on feedback
Pilot workshop Canberra with evaluation and de-brief
Re-fine workshop to reflect outcomes
Conduct second pilot in Melbourne with regional sites represented.
The program was implemented for over 500 participants across AusIndustry and the Department. This case study demonstrates our experience and success in interpreting requirements and co-designing learning activities and artefacts. The following is an example of content presented and a collage of images from the Melbourne workshop: